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We offer three delivery options: Standard (5-7 business days, €4.95), Express (2-3 business days, €9.95), and Next Day (1 business day, €19.95). Free standard delivery is available for orders over €75. All deliveries include tracking and insurance.

We offer a 30-day return policy for most items in original condition. Simply contact our customer service team to initiate a return. We provide prepaid return labels for your convenience. Refunds are processed within 5-7 business days after we receive the returned item.

Yes, we deliver to all European Union member states. Shipping costs and delivery times may vary by destination. VAT is included in all prices for EU customers, and there are no additional customs fees within the EU.

Once your order ships, you'll receive an email with tracking information. You can track your package using the provided tracking number on our carrier's website. We also send SMS updates for express and next-day deliveries.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, bank transfers, and various local payment methods depending on your country. All transactions are processed through secure, encrypted channels.