Terms of Service

Acceptance of Terms

By accessing and using the WorldNest website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use our service. By using our service, you agree to these terms. Please read them carefully before using WorldNest.

Company Information

Use of Our Service

WorldNest provides online retail services, allowing customers to browse, purchase, and receive products through our e-commerce platform. You may use our service only for lawful purposes and in accordance with these terms.

Permitted Use

• Browsing and purchasing products for personal or business use
• Creating user accounts and managing your profile
• Communicating with our customer service team
• Providing feedback and reviews about our products and services

Prohibited Use

• Using the service for any unlawful purpose or activity
• Attempting to gain unauthorised access to our systems
• Interfering with or disrupting the service or servers
• Transmitting viruses, malware, or other harmful code
• Impersonating another person or entity
• Collecting user information without consent

User Accounts

You may need to create an account to access certain features of our service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

• Provide accurate, current, and complete information when creating your account
• Maintain and update your account information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorised use of your account
• Accept responsibility for all activities under your account

Orders and Payment

When you place an order through WorldNest, you are making an offer to purchase the products at the stated price. We reserve the right to accept or decline your order for any reason.

Order Process

• All orders are subject to availability and confirmation
• Prices are displayed in EUR and include applicable VAT for EU customers
• We reserve the right to correct pricing errors
• Payment must be received before order processing begins
• Order confirmation will be sent via email

Payment Terms

• Payment is required at the time of order placement
• We accept major credit cards, PayPal, and other payment methods
• All transactions are processed securely through certified payment providers
• Failed payments may result in order cancellation

Shipping and Delivery

We provide shipping services throughout the European Union. Delivery times and costs vary depending on your location and chosen shipping method.

• Shipping costs are calculated at checkout based on destination and method
• Estimated delivery times are provided but not guaranteed
• Risk of loss transfers to you upon delivery to the carrier
• You must provide accurate delivery information
• Additional customs fees may apply for certain destinations

Returns and Refunds

We want you to be completely satisfied with your purchase. Our return policy allows you to return most items within 30 days of delivery.

Return Conditions

• Items must be returned within 30 days of delivery
• Products must be in original condition with all packaging
• Certain items may be excluded from returns (perishables, personalised items)
• Return shipping costs may apply unless the item was defective
• Refunds will be processed to the original payment method

Refund Process

• Contact our customer service to initiate a return
• Follow the return instructions provided
• Refunds will be processed within 5-7 business days after receipt
• You will receive confirmation once the refund is processed

Intellectual Property Rights

The WorldNest service and its original content, features, and functionality are and will remain the exclusive property of WorldNest B.V. and its licensors. The service is protected by copyright, trademark, and other laws.

• All content on our website is protected by intellectual property laws
• You may not reproduce, distribute, or create derivative works without permission
• Trademarks and logos are the property of their respective owners
• Product images and descriptions are provided for informational purposes
• Any unauthorised use may violate copyright, trademark, and other laws

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our service. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.

Please review our Privacy Policy for detailed information about our data practices and your rights under GDPR.

Limitation of Liability

To the maximum extent permitted by applicable law, WorldNest B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

• Our total liability shall not exceed the amount paid by you for the specific product or service
• We are not responsible for delays or failures due to circumstances beyond our control
• Product descriptions and images are for informational purposes only
• We make no warranties about the completeness, reliability, or accuracy of information
• Some jurisdictions do not allow the exclusion of certain warranties or limitations

Disclaimers

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, WorldNest excludes all representations, warranties, conditions, and terms.

• We do not warrant that the service will be uninterrupted or error-free
• Product availability is subject to change without notice
• Prices and specifications may be updated without prior notification
• Third-party links are provided for convenience only
• We are not responsible for the content of external websites

Indemnification

You agree to defend, indemnify, and hold harmless WorldNest B.V., its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of the service or violation of these terms.

Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.

• You may terminate your account at any time by contacting us
• Upon termination, your right to use the service will cease immediately
• Provisions that should survive termination will remain in effect
• We reserve the right to refuse service to anyone for any reason
• Pending orders may be cancelled upon account termination

Governing Law and Jurisdiction

These terms shall be interpreted and governed by the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

If you are a consumer residing in the European Union, you may also have the right to bring proceedings in the courts of your country of residence, and nothing in these terms affects your rights as a consumer under applicable consumer protection laws.

Dispute Resolution

We are committed to resolving disputes amicably. If you have any concerns or disputes, please contact us first to seek a resolution.

• Contact our customer service team for initial dispute resolution
• We will attempt to resolve issues within a reasonable timeframe
• EU consumers may access online dispute resolution platforms
• Alternative dispute resolution may be available
• Legal action should be a last resort after good faith negotiations

Severability

If any provision of these terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

Contact Information

If you have any questions about these Terms of Service, please contact us: